Privacy Policy
This Privacy Policy explains how virtualfarmingbd.com ("we", "us") handles your information. Last updated October 15, 2026.
1. Information we collect
- Account details: full name, email address, phone number and username. Your password is stored only as a one-way hash; we cannot read it.
- Profile picture: the avatar you choose to upload.
- Platform and payment records: farming plans, payment method, sender number and transaction ID you submit, withdrawal requests and receiving wallet numbers, balances, egg and referral records, invoices.
- Technical data: IP addresses recorded at registration and sign-in, browser/device information in standard server logs, and your session token.
- Support communications: messages and files (images, screenshots, documents) you send in Customer Support Live Chat, and emails we exchange.
2. How we use it
To create and secure your account, activate plans, calculate and credit earnings, process and verify withdrawals, send transactional emails (password reset links, withdrawal verification codes, invoices), prevent fraud and abuse, provide support, and comply with legal obligations.
3. Profile pictures and chat files
Each account's files are kept in a separate, dedicated location so that one user's files are not mixed with another's. Chat attachments are not public: they can be opened only by the user in that conversation and by our authorised support administrators. Profile pictures are stored in your own account folder and are shown to support staff in chat; they are not listed publicly, but anyone who knows the exact file address could open the image, so please do not upload sensitive images.
4. Cookies and local storage
We use a session token (browser storage) and a session cookie to keep you signed in, plus preferences such as language and theme. These are necessary for the service to work.
5. Advertising (Google AdSense)
When advertising is enabled on the site, Google and its partners may use cookies to serve ads based on your previous visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet. You can manage or opt out of personalised advertising at Google Ads Settings or aboutads.info. We do not give advertisers your name, email address or account data.
6. Sharing of information
We do not sell your personal data. We share it only with service providers that help us run the platform (for example hosting and email delivery), with payment wallets as needed to verify a payment or send a withdrawal, with advertising partners as described above, and with authorities when the law requires.
7. Security
We protect your data with hashed passwords, permission checks on every request, per-user separation of uploaded files, email verification codes for withdrawals, and automatic sign-out of all devices after a password reset. No online service can be guaranteed 100% secure, so please keep your password and verification codes private.
8. Retention
We keep your information while your account is active and for as long as needed for accounting, fraud prevention and legal purposes.
9. Your choices
You can update your name, phone number and profile picture in Profile. To correct other data or to ask for access or deletion, contact us through Customer Support Live Chat inside your account. Some records may have to be kept for legal or fraud-prevention reasons.
10. Children
The platform is for adults only. You must be at least 18 years old. We do not knowingly collect data from anyone under 18.
11. Changes
We may update this policy; the date at the top shows the latest version. Continued use after a change means you accept it.
12. Contact
Questions about privacy? Contact us through Customer Support Live Chat inside your account.